The Team at ScottACoulter.com in conjuction with APSi understand the importance of solving complex business challenges. As entrepreneurs, we know how critical it is for a small business to eliminate wasteful and unproductive issues as you focus on growth. Coach Scott will facilitate the effort of identifying the root cause of your challenge and get your leadership and staff on the right track of tangible/measureable results.
Our experts will facilitate–along with “YOUR” leadership team, a detailed working session designed not only to identify areas of concern–but icrease production, set obtainable outcomes, improve customer satisfaction, eliminate wasteful processes, and build executable business tasks. This workshop is the “ULTIMATE” think tank session for problem solving, mind mapping and building a framework for success with tools, exercises and individual meetings that energize and induce innovative action items.
Root Cause Workshop assist clients with:
- Identifying system, processes and service issues
- Client relationships, customer service and internal customer issues
- Introduce and improve new innovative ideas and strategies
- Improves Quality
- Investigate incidents, losses and damages
- Problem solving, leadership roles and decision making methods
- Incorporating accountability processes
- Automated and organized information flow
***This is a full day workshop that can be extended if necessary. Businesses that may need a deeper dive can increase the amount of time needed to get the results you are looking for. Small firms get great results from the one (1) day workshop, whereas mid-sized organizations perfer two (2) days to maximize the return on investment. If you need the extra time, make sure you ask about the special pricing for two day events when enrolling.